All items are shipped from the UK using standard Royal Mail services or standard airmail, if overseas.
I post items once a fortnight (as an artist and working mum, it's not always easy to get to the post office - so please do factor this in when ordering for a specific date).
If you wish to have a tracking number for your parcel you need to add the 'insured shipping' option to your order.
I cannot replace or refund anything lost by the postal service due to the handmade nature and limited runs of my art.